“An employee can’t stop a scammer alone”: article in Gazeta Ubezpieczeniowa
Grzegorz Żukowski, founder of HumanLock360, writes in Gazeta Ubezpieczeniowa, a Polish insurance trade publication, about why an insurance employee should not be left alone with a scammer who knows the client’s data and can fake their voice. What helps is practical training and a tool that supports people during the call.
Read the article (in Polish) →










